Organizers streamed 200+ shows on Reservix’s new video platform

reservix

An MVP turned into a full streaming platform became Reservix's new revenue stream

Reservix introduced a live streaming product for events to 7000+ organizers using their ticketing services. It has been used to present over 200 performances since May 2021.

About Reservix

Reservix is a leading online ticket provider in Germany that sells an average of 20M tickets per year. The company diversifies sales operations with purchases also available through event organizers’ web stores, booking offices, a mobile app, a 24/7 ticket hotline, and in-house sales.

COUNTRY

Germany

INDUSTRY

E-commerce

TIMELINE

11.2019 – Ongoing

22M

tickets sold by Reservix per year

★4.6

Trustami score (excellent)

90,000

events available

The challenge

When COVID started in 2020, many organizers using Reservix’s ticket platform had to cancel in-person events. The company’s engineering team bootstrapped an MVP platform for live streaming made in WordPress to help their clients keep business running.

Only a handful of Reservix’s clients tested the platform. While they welcomed it, the new product wasn’t ready to stream for thousands of users that some events could attract.

Since The Software House had been in a partnership with Reservix for over 1 year, their Software Strategist decided to use our team’s know-how of scaling digital products.

Partnership goal

To upgrade Reservix’s live streaming platform into a full product that can engage thousands of users

Before

The live streaming platform was unprepared for heavy traffic. Creating one event costed hours of clicking around. Reservix also wanted to provide artists and their audience with a chat.

After

The platform can now stream an unlimited number of events. A new, automated process creates streamed events in a few clicks. And users enjoy a Facebook-like chat with expressive emojis.

The Software House scaled up Reservix's team and led the development process

We worked on

Team formation

Reservix had been working with The Software House for over a year before this project. We expanded their dedicated team to take over the scaling of the streaming platform.

For this project, The Software House assigned a System Architect, 2 Developers, 3 DevOps, a QA Engineer, a Designer and 2 Project Managers.

We felt like we connected well with this team. The Software House is also proactive, pointing out when something isn’t right so it can get fixed. That was a pleasant surprise.

Client: Sami Pippuri

Former CTO at MaaS Global

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reservix

An MVP turned into a full streaming platform became Reservix's new revenue stream

About Reservix

The challenge

Partnership goal

Before

After

The Software House scaled up Reservix's team and led the development process

Team formation

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